Événements
For private group workshops and 1:1 coaching please head to the Custom Orders section in the Shop.
Rencontrez l'artiste
What started as a hobby to keep me sane while raising two daughters has evolved into stocking multiple Vancouver Island shops, woodburning workshops in Shawnigan Lake and many endless personalized gifts sent around the world.
Inspired by the West Coast forests and the rugged shorelines of Vancouver Island, I like to meld the two into my rustic burnings. What I've learned while teaching and sharing the skills I've picked up is that most people have no idea how slow this art form can be. It requires a lot of patience and many hours to create a completed piece. If you're interested in learning more take a look at my workshops section for upcoming dates.
Stratégies
- All custom orders require a high definition image, sent to wildpinedesign@gmail.com
- Custom orders take time and a lot of communication depending on the product being made. Please bare with me through this process.
- When having a custom order done, I will begin it by getting any and all required info needed.
- When going through the steps of your custom ordered piece, please respond to e-mails/messages in a considerate timely manner as I cannot wait days or weeks for responses due to other custom orders I need to do.
- **ALL CUSTOM ORDERS REQUIRE A $50 NON-REFUNDABLE DEPOSIT. This cost will come off the total final cost owing when the piece is complete.
- For free local pick up options please note that I'm based out of Shawnigan Lake, BC. The buyer is responsible for making arrangements to pick up at the defined location, there are no drop off or meet up options.
SHIPPING
- If you need your order by a specific date, please contact me and we'll discuss the shipping options available to you.
- Please allow 2-3 days (not including weekends and holidays) for processing time unless otherwise stated.
- Currently, I only ship within Canada and the United States but if you are interested in an item and are outside these regions please message me to discuss shipping costs.
- The buyer is responsible for providing me with the correct shipping information. If it is wrong and an item is returned due to incorrect information, the buyer will be charged the returned shipping fee, plus the shipping to have it re-shipped.
- The buyer is responsible for any charges incurred due to import fees, duties, and import taxes that may apply.
- I am not responsible for delays due to reasons beyond my control such as customs, weather, postal strikes and so on. **Especially during the holiday seasons**
- It is the buyers responsibility to know the custom laws on importing wood into their country. If a package has been returned or confiscated at the boarder due to any importing restrictions in your country, I will not refund nor replace the item. Please check your importing laws before purchasing a wooden item.
- I will try my best to include tracking information with every purchase, but sometimes this is not given to me by the post office for small packages, such as envelopes.
- Please allow up to 3 weeks for delivery before contacting me (4 weeks if in the US). If you have not received your order within the allotted time, please contact me and I will see if I can find out what is going on. I will do my best to make sure you get your package! Your patience during shipping is appreciated!
RETURNS/EXCHANGES/CANCELLATIONS
- There is a 24 hour window for cancellations with a full refund.
- All returns/refunds/exchanges for all my handmade pieces are decided on by a case-by-case basis. Please contact me within 3 days of delivery and I will be happy to review the issue.
- Due to the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalised orders
- Digital downloads
- Sale items
- In the case where we have agreed upon a solution for a return/refund/exchange and the piece(s) must be sent back then you, the buyer, are responsible for return shipping costs.
- If the item(s) needs to be returned, then it must be done within 7 days following an agreed upon solution or I have the right to refuse the refund.
- If the item(s) is not returned in it's original condition, the buyer is responsible for any loss in value.
- Returns/refunds/exchanges can be looked at and arranged by e-mailing Wildpinedesign@gmail.com
Témoignages
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Je suis absolument ravie des oursons dessinés et réalisés pour un cadeau d'anniversaire. L'artiste est incroyable et je la recommande vivement si vous cherchez un cadeau unique ! Un travail exceptionnel !
Kate nous a fabriqué le plus beau plateau de cribbage… on l'adore ! C'est une véritable œuvre d'art !
Kate a créé pour moi une pièce personnalisée en cadeau de mariage qui nous a toutes deux beaucoup émues ! Elle est d'un grand professionnalisme et a su collaborer avec moi sur le produit final. Ses précieux conseils ont permis d'obtenir un résultat absolument magnifique. Je recommande Kate sans hésiter ! Merci encore, votre travail est tout simplement exceptionnel !
Kate est incroyable ! Elle met tellement de soin et de temps dans son travail. Ma famille lui a commandé cinq pièces et elles sont toutes magnifiques ! C'est sans aucun doute ma référence pour trouver un cadeau. Elle est vraiment géniale ! N'hésitez pas une seconde à commander chez elle, je vous assure que vous allez adorer.
Je suis sans voix devant le produit que j'ai reçu. C'est tout simplement magnifique, une véritable œuvre d'art ! Je le recommande vivement !
J'ai commandé un marque-page personnalisé chez Wild Pine Design et le résultat est absolument parfait. Je suis vraiment impressionnée par le talent de cette créatrice. Je repasserai commande sans hésiter. Peut-être qu'un jeu de société comme Les Colons de Catane et un plateau de cribbage me feront bientôt plaisir… Merci infiniment pour ce souvenir si précieux. Je suis tellement heureuse !
J'ai fait réaliser une magnifique pyrogravure sur bois flotté ! La commande a été rapide et très simple. Je commanderai à nouveau, c'est certain !
J'ai commandé un jeu de cribbage personnalisé pour mon père qui venait de terminer sa radiothérapie. Le résultat est encore plus beau que ce que j'avais imaginé. Mon père l'a tellement aimé qu'il en a presque pleuré. Je ne sais pas si un cadeau plus beau sera jamais reçu.
Cinq étoiles sur toute la ligne. Kate réalise des créations exceptionnelles.